FAQs
General Information
Skootz is the UK's newest and fastest growing retailer of electric scooters and bikes. We offer a wide range of branded scooters to fit a wide price range bracket. All of our products are shipped from mainland UK.
Is it legal to use an electric scooter in the UK or Ireland?
Currently, the use of e-scooters is illegal on all roads, pavements and cycle paths in the UK & Ireland. However, this situation is constantly evolving and we advise customers to keep up-to-date with the latest government guidelines.
What payment methods do you accept?
Skootz accept all payment methods (including cash for customers that are collecting their product).
Delivery
Skootz offer 48 hour delivery service all year round to the UK.
Additionally we offer local same day delivery to customers based Edinburgh.
If you are a customer based in Edinburgh or the surrounding areas, you are welcome to collect your product free of charge.
Stock Levels
Skootz operate from a UK warehouse but due to high demand, stock may not always be available. Please see the products page for more information. We pride ourselves on stock turn around and are constantly in touch with our suppliers to ensure customer satisfaction.
SKOOTZ
In an era where sustainable and efficient transport options are at the forefront of innovation, Skootz stands out as a leader in the UK’s e-scooter market. Founded by Mark Bain in 2020 after being made redundant during the COVID-19 crisis, Skootz is more than just a retailer—it’s a family-run business that prides itself on exceptional service and the personal touch you don’t receive from large retailers
What sets Skootz apart is their nearly five years of experience in this emerging industry. They have carefully selected their suppliers after overcoming many challenges, ensuring they source the best and most reliable products available in the market today.
Skootz’s commitment to service extends beyond their own products; they also offer repairs on all e-scooters, regardless of where they were purchased.
