FAQs
General Information
Skootz is the UK's newest and fastest growing retailer of electric scooters and bikes. We offer a wide range of branded scooters to fit a wide price range bracket. All of our products are shipped from mainland UK.
Is it legal to use an electric scooter in the UK or Ireland?
Currently, the use of e-scooters is illegal on all roads, pavements and cycle paths in the UK & Ireland. However, this situation is constantly evolving and we advise customers to keep up-to-date with the latest government guidelines.
What payment methods do you accept?
Skootz accept all payment methods (including cash for customers that are collecting their product).
Delivery
Skootz offer 48 hour delivery service all year round to the UK.
Additionally we offer local same day delivery to customers based Edinburgh.
If you are a customer based in Edinburgh or the surrounding areas, you are welcome to collect your product free of charge.
Stock Levels
Skootz operate from a UK warehouse but due to high demand, stock may not always be available. Please see the products page for more information. We pride ourselves on stock turn around and are constantly in touch with our suppliers to ensure customer satisfaction.
Skootz is one of the UK's leading e-scooter specialists offering a range of market-leading products, matched with a repair service on all e-scooters, no matter where you purchased it.
We are a family run business with over 25 years in the retail sector, and thrive on providing each customer with high-quality products, expert advice, and exceptional customer service. Our goal is to be the number one choice for emissions-free travel .
Our stores are open in Edinburgh, Glasgow, Dundee and online, offering a wide range of market-leading e-scooters and e-bikes along with fully equipped repair workshops and expert technicians ready to give a helping hand no matter the job.
How we can help you
KLARNA
Make your purchase today so you can try before you buy. Only pay for what you keep. Pay up to 30 days later. No interest. No fees when you pay on time. No impact to your credit score. Paying after delivery allows you to try before you buy and is the easiest way to shop online.
LAYBUY
Laybuy offers shoppers a convenient alternative to credit cards. With Laybuy, you can fit more into your budget by shopping now and spreading the cost of your repayments across 6 weeks. Best of all, with Laybuy you never pay interest.
CYCLE2WORK
Cycle to Work scheme is a UK Government initiative to promote healthier journeys to work and to reduce environmental pollution. It allows employers to loan cycles and cyclists' safety equipment to employees as a tax-free benefit.